Trust center
Trust documents in one place.
One public hub for the policies, controls and service details a team needs before it records conversations with Kiku and relies on the transcripts.
Last updated · October 23, 2026
Training
No
Audio and transcripts are never used to train models
Data rights
Export, delete
Export your data or delete your account from Settings
Status
Public
Service components and issue reporting at /status
Program
Trust pillars
Kiku separates trust into four surfaces: security controls, privacy commitments, reliability and legal documents.
Security posture
Protected sessions, per-account data access, key separation and secure API boundaries.
Privacy and data rights
Plain-English privacy commitments, retention, export, deletion and third-party processing.
Reliability
The service components (web app, transcription, sign-in and storage) and how to report an issue.
Legal documents
Terms, data processing addendum, acceptable use, cookie policy and sub-processors.
Posture
How your audio is handled
What happens to recordings and transcripts today. Enterprise reviews and signed agreements go through the contact page.
Access
Scoped to your account
Recordings, transcripts, summaries and action items belong to the account that created them. Database policies return only your own rows.
Handling
Encrypted and never used for training
Audio and transcripts are encrypted at rest and are never used to train models, sold or shared with other users.
Data rights
Your data, your call
Export your data or delete your account from Settings. Pro and Enterprise add custom retention controls, and Enterprise can self-host.
Documents