Question 1

What can Kiku do with my conversations?

Accepted Answer

Record live or upload audio and Kiku produces an accurate transcript with speaker labels, a concise summary, and extracted action items. You can then search across all your transcripts, clip highlights, and draft a follow-up email straight from a conversation.

Question 2

How accurate are the transcripts and speaker labels?

Accepted Answer

Kiku transcribes with high accuracy and uses speaker diarization to separate and label each voice. Quality depends on audio clarity, so clear recordings with minimal background noise produce the best results. You can always edit any transcript afterward.

Question 3

Can I edit a transcript or the action items?

Accepted Answer

Yes. Transcripts, summaries, and extracted action items are fully editable. Correct a name, fix a word, or reassign a task owner, and your changes are saved to that conversation.

Question 4

What happens to my audio and is it private?

Accepted Answer

Your audio and transcripts are scoped to your account, encrypted at rest, and never used to train models. Pro and Enterprise plans offer custom retention controls, and Enterprise can self-host so audio never leaves your environment.

Question 5

How does pricing work?

Accepted Answer

Free includes a generous monthly transcription amount with summaries and action items, no credit card required. Pro is $15 per month for unlimited transcription, search, clips, follow-up drafts, and full history. Enterprise is custom with SSO, self-hosting, and dedicated support.

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